1. Introduction

Oak Hill Cleaners is committed to protecting your privacy. This Privacy Policy outlines our practices for collecting, using, and safeguarding your personal information. By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information: We collect personal information that you voluntarily provide to us when using our services, including your name, address, phone number, and email address.

Service Details: Information related to your orders, including items cleaned, delivery preferences, and transaction history.

Technical Information: We collect technical information, such as your IP address, browser type, access times, and referring website addresses when you visit our website.

Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about your usage patterns.

3. How We Use Your Information

We use your information to:

Provide and manage our services.

Process payments and deliver your items.

Communicate with you regarding your orders and our services.

Improve our services, customer experience, and website functionality.

Conduct market research and analysis to better understand customer needs.

Comply with legal obligations and protect our rights.

4. Information Sharing

Oak Hill Cleaners does not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party companies that perform services on our behalf, such as payment processing, delivery, and IT support.

Legal Authorities: We may disclose your information to law enforcement or other governmental authorities if required by law or necessary to protect our rights and ensure the safety of our customers and the public.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our measures include technical, administrative, and physical safeguards designed to preserve the confidentiality and integrity of your information.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Your Rights

You have the right to:

Access: Request access to the personal information we hold about you.

Correction: Request corrections to any inaccurate or incomplete information.

Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

Opt-out: Opt-out of receiving marketing communications from us.

8. Changes to This Privacy Policy

Oak Hill Cleaners may update this Privacy Policy periodically. We will notify you of any significant changes via our website or direct communication. Continued use of our services constitutes acceptance of the revised policy.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Address: 6650 Old Winter Garden Rd, Orlando, FL 32835

Phone: +1 (407) 578-7702